Returns & Exchange
JOY FootCare – Happy Walking.
At JOY FootCare, every pair is designed with precision, comfort and care. To maintain hygiene and ensure a premium experience, we follow a clear and transparent exchange policy.
JOY FootCare – Happy Walking.
At JOY FootCare, every pair is designed with precision, comfort and care. To maintain hygiene and ensure a premium experience, we follow a clear and transparent exchange policy.
Exchange Policy
• No Refunds – We currently offer exchanges only.
• 2-Day Exchange Window – Exchange requests must be raised within 2 days of receiving the product.
• Products must be unused, unworn, and returned in original condition with all tags and packaging.
• No Refunds – We currently offer exchanges only.
• 2-Day Exchange Window – Exchange requests must be raised within 2 days of receiving the product.
• Products must be unused, unworn, and returned in original condition with all tags and packaging.
Exchange Shipping Cost
• For all exchanges, the shipping cost is borne by the customer.
• Exception: If you have received a defective product or an incorrect item, JOY FootCare will cover the shipping charges.
• For all exchanges, the shipping cost is borne by the customer.
• Exception: If you have received a defective product or an incorrect item, JOY FootCare will cover the shipping charges.
Return Conditions
• Returns are accepted only for exchange purposes.
• Footwear must not show any signs of wear and must be returned in its original JOY FootCare box.
• Returns are accepted only for exchange purposes.
• Footwear must not show any signs of wear and must be returned in its original JOY FootCare box.
Order Cancellation
• No order cancellations are permitted once the order is placed, as processing begins immediately to ensure timely delivery.
• No order cancellations are permitted once the order is placed, as processing begins immediately to ensure timely delivery.
Need Help?
For any assistance or exchange requests, contact us.
For any assistance or exchange requests, contact us.